Patient Portal

Patients of BeNu Integrative Psychiatry can access the Tebra Patient Portal to:

Send a message to your provider
Upload documents securely
Make a payment
Access medical records

QUESTIONS OR REQUEST AN APPOINTMENT »Call/Text (904) 544-3608

Getting Access

Current patients can request a BeNu team member to activate their Tebra Patient Portal account.

Once your account is activated, you will receive an email with instructions on how to complete your registration for accessing the Patient Portal.

Woman typing on computer experiencing tele-psychiatry

SIGN INTO PATIENT PORTAL »

QUESTIONS OR REQUEST AN APPOINTMENT »Call/Text (904) 544-3608

Tebra Patient Portal Resources

How to Access the Patient Portal »

How to Make a Payment to BeNu Through the Patient Portal »

🔑 Quick Guide to Your Patient Portal

🏠 Dashboard – Your starting point for everything.
📋 Health Records – View labs, vitals, medications, allergies.
📄 Documents – Access treatment plans, education materials, uploads (sign requested documents when prompted).
💬 Messages – Securely message your provider (notifications show new messages). Upload documents/photos to your chart using the Attach Document function within the message.
💳 Payments – Pay bills, view statements, and see past payments.
👤 About You – Review and update personal details, such as your patient profile photo (selfie).
🏥 About Your Practice – Find practice address and contact info.

⚡ Tip: Use the top menu to switch between sections. Click your name for account settings or to log out.

SIGN INTO PATIENT PORTAL »

QUESTIONS OR REQUEST AN APPOINTMENT »Call/Text (904) 544-3608

Payments + Pricing »

Patient Experience:

How to Navigate a Tebra Telehealth Appointment

▶️ Watch Video: Instructions - How to Use the Tebra Platform for Your Telehealth Appointment »

💻 How to Reduce Technological Problems: Telehealth Visit Best Practices and Troubleshooting »

How to Prepare for Your Telehealth Appointment Via the Tebra Platform:

• Using a laptop, desktop, or tablet is required for all telehealth appointments. We do no recommend using a mobile phone due to frequent poor connectivity, which detracts from your valuable appointment time with your provider.

• Please sign in at least 10 minutes before your scheduled appointment time using the telehealth appointment link you received via text or email. This allows for time to troubleshoot any connection, audio, or visual issues that can occur with telehealth.

• If you are unable to sign in for your appointment, call/text (904) 544-3608 before your scheduled appointment time to request assistance and to avoid a no-show/late-cancellation fee.